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GETIDA Review & Pricing 2024

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Even if you're experienced or a data expert, relying solely on your instincts for decisions isn't always the best move. That's where GETIDA comes in. It helps you analyze your data, keep your inventory in check, and have claims filed on your behalf to maximize reimbursements.

In this article, we share our own experience using GETIDA for things like FBA inventory reconciliation data and FBA reimbursement case management, talk about its pricing, and whether it’s suitable for your business.

Related Reading: The Best Amazon Software For Sellers

E518: How To Get Amazon To Reimburse You For Losing Inventory


GETIDA is a data auditing analytics and Amazon reimbursement service that helps Amazon sellers track their inventory, refunds, and fee reimbursements in case of lost or damaged products.

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Amazon sellers have a lot on their plates, with tasks like keeping customers happy, fine-tuning listings, and keeping an eye on competitors. However, many sellers miss out on the chance to recover funds through FBA reimbursements. These funds can come from situations like:

  • Lost inventory
  • Damaged inventory
  • Inventory replacements 
  • Returns and refunds
  • Overcharges of FBA fees

The impact of these discrepancies on FBA sellers can be significant, potentially affecting between 1% and 3% of their yearly FBA sales revenue, according to the stats from GETIDA.

How Does GETIDA Work?

GETIDA plays a crucial role in simplifying Amazon seller reimbursements. 

When you connect your store to GETIDA, over the next 30-45 days, the software will audit the last 18 months of data within Seller Central.

GETIDA digs into the seller's sales history for the past 18 months, flagging any lost, damaged, or overcharged inventory. Then, a team of Amazon reimbursement experts takes charge, considers eligibility, and opens claims on your behalf.

Typically within the first 1-2 weeks, you will begin to see claim activity in your Dashboard.

GETIDA’s Seller Dashboard

This automated process lets sellers focus on other matters. For example, if 5 units go missing from a shipment, GETIDA detects it and initiates the claim with Amazon, handling all paperwork. If they can't find it, Amazon's reimbursement policy kicks in.

On average, GETIDA successfully identifies and processes claims for missing units in over 90% of cases. This data is derived from real examples, including cases from our own data and those of affiliates who signed up through our affiliate link. 

Although it varies, one seller recently received a reimbursement of $3,459.36 over the past three months, while another seller was reimbursed $90.80.

GETIDA Features

Here are all the services that GETIDA offers:

Amazon FBA Reimbursement Case Management

GETIDA specializes in managing Amazon FBA reimbursement cases on behalf of sellers. 

This service includes identifying instances where Amazon may owe reimbursements to sellers, such as for lost or damaged inventory, overcharged fees, or other discrepancies. 

GETIDA handles the entire reimbursement process, from case identification to resolution.

FBA Inventory Reconciliation

GETIDA offers a service to reconcile and ensure the accuracy of the inventory data.

GETIDA Inbound Shipments tab where you can check your progress report.

Its inventory reconciliation involves verifying that Amazon’s records match the actual inventory in its fulfillment centers. 

Amazon Pick & Pack Auditing Dashboard

This service provides Amazon sellers with a dashboard to audit the pick and pack fees associated with their products.

It helps sellers ensure that they are being charged correctly for the weight and dimensions of their items when they are picked and packed at Amazon’s fulfillment centers.

GETIDA’s Pick & Pack Dashboard (Weight and Dimensions).

Dedicated Case Manager and Unlimited Support

Sellers using GETIDA's services are assigned a dedicated case manager. This person is responsible for overseeing the reimbursement cases and providing personalized assistance to the seller. 

The case manager ensures that the reimbursement process is efficient and that the seller receives the compensation they are entitled to.

GETIDA’s Chat Box Support.

Also, GETIDA offers free and unlimited consulting services to Amazon sellers. This means that sellers can seek guidance and support from experts at GETIDA on various aspects of their Amazon business, including reimbursement strategies, inventory management, and optimizing their operations.

GETIDA Pricing

Enrolling in GETIDA is free with no hidden costs.

However, there are fees associated with the reimbursement process. GETIDA only takes a cut when Amazon reimburses you. For example, if you get $100 back for some lost items, GETIDA takes 25%, which is $25.

GETIDA Billing Tab in Seller’s Dashboard.

In the billing process, every month, GETIDA grabs your reimbursement report from Amazon for the previous month and puts together a bill. This bill, which includes the claims they've successfully handled, can be found in the Billing Tab on the GETIDA Dashboard. You can easily download it to check it out.

Pros & Cons of Using GETIDA


  • Free to join
  • Easy to set up and integrate
  • Live dashboard
  • Automated reimbursement
  • Dedicated case manager
  • Inventory reconciliation
  • Data analytics
  • Compatible with most of the Amazon marketplaces
  • Quick customer support
  • Provide invoices


  • Only for Amazon FBA
  • Services fees are higher than other options.
  • There is no guarantee of success
  • Sellers have limited control since everything is handled by GETIDA

Final Thoughts

GETIDA offers Amazon sellers a smart way to save time and money. With automated reimbursement processes, expert support, and data insights, it’s a handy tool for maximizing your reimbursements.

Have you used GETIDA before? How was your experience? Tell us in the comments section below!

Helena Fernandez Morano

I'm proud to be part of an amazing group of talented political scientists who never shy away from blazing new trails, especially in uncertain times. Outside of my work in this field, I delve into the fascinating world of eCommerce. I'm always eager to join projects with scope, where I can team up with people who inspire me.

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