Due to the COVID-19 pandemic, shipping services have had a higher demand than ever, leading to carriers expanding their supply chains to fulfill the high demand of orders.
FedEx and United Parcel Service (UPS) are widely known as two of the world's most extensive services in the transportation industry. These two couriers are rivals and quite different.
Which one is better in terms of efficiency, reliability, and prices? We’ve compared these two companies, so you can choose the delivery service that suits your business.
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An Overview of FedEx vs. UPS
FedEx and UPS are the two largest global shipping carrier companies.
FedEx is an American multinational corporation founded in 1971. The carrier offers two types of services: non-freight shipments within the US and non-freight international parcels.
On the other hand, UPS, one of the oldest carriers in the market, founded in 1907, also offers non-freight shipping services for domestic and international shipments.
In terms of revenue, the two carrier competitors are quite tied. As of 2021, FedEx generated roughly $84 billion. It also has more than 850,000 employees and operates in more than 220 countries and territories.
On the other hand, UPS generated $97.2 billion in revenue — a 14.96% increase from 2020. UPS international package shipments include delivery to more than 220 countries and territories worldwide. Additionally, they have a large number of employees, 534,000 to be exact.
Delivery Services: FedEx vs. UPS
Both carriers offer ground and air shipping services within the US and internationally.
However, UPS focuses on domestic ground package delivery and has a larger fleet of ground vehicles. Meanwhile, FedEx specializes in global air express freight and has double the airplanes as UPS.
|FedEx Services Features||UPS Services Features|
|Type of services||The carrier offers ground and air services.||The carrier offers ground and air services.|
|Delivery time||Between 1 and 7 business days.||Between 1 and 8 business days.
|Size and weight||Weight limit is 150lbs and the length limit is 108 inches.||Weight limit is 150lb.|
|Tracking||Allows you to track the package.||Allows you to track the package.|
|Insured shipments||Yes, up to $100.||Yes, up to $100.|
FedEx's International Ground delivery is available in Canada and supports packages up to 150 lbs., so it is an option for heavier packages.
UPS Standard is an economical ground delivery service but only ships to the U.S., Mexico, and Canada and doesn’t ship to Hawaii or Alaska.
Which Is Cheaper: FedEx or UPS?
UPS and FedEx determine shipping prices depending on the weight and dimensions of the package, the destination, and the delivery time expected.
To compare UPS and FedEx shipping rates for domestic and international shipping, we have calculated the price based on different routes and sizes of packages.
Domestic Shipment within the US
For example, here’s a comparison of shipping rates for sending a 15L*12W*12H and weights 5lb package from Los Angeles to New York.
|Shipping Options||Delivery time||Timeframe||Cost|
|UPS Next Day Air® Early||1 business day||8:30 AM||$263.25|
|UPS Next Day Air®||1 business day||10:30 AM||$227.06|
|UPS Next Day Air Saver®||1 business day||By the end of the day||$215.85|
|UPS 2nd Day Air A.M.®||2 business days||By the end of the day||$159.16|
|UPS 2nd Day Air®||2 business days||By the end of the day||$138.8|
|UPS 3 Day Select®||3 business days||By the end of the day||$98.28|
|UPS Ground||4 business days||By the end of the day||$42.77|
|FedEx First Overnight®||1 business day||8:00 AM||$318.13|
|FedEx Priority Overnight®||1 business day||10:30 AM||$280.7|
|FedEx Standard Overnight®||1 business day||4:30 PM||$256.68|
|FedEx 2Day® AM||2 business days||10:30 AM||$198.6|
|FedEx 2Day®||2 business days||4:30 PM||$171.79|
|FedEx Express Saver®||3 business days||4:30 PM||$142.67|
|FedEx Ground||4 business days||By the end of the day||$45.92|
If we compare UPS and FedEx domestic services, UPS is cheaper than FedEx.
UPS is recognized as the best option for domestic package shipments as it offers cheaper shipping rates, while FedEx ranks as the most expensive carrier.
International Shipment within the US
Here’s a comparison of UPS and FedEx shipping rates for sending the same size and weight package internationally.
|Shipping Options||Delivery time||Timeframe||Cost|
|UPS Worldwide Express Plus®||6 business days||9:00 AM||$451.79|
|UPS Worldwide Express®||6 business days||12:00 PM||$402.89|
|UPS Worldwide Saver||6 business days||By the end of the day||$397.34|
|UPS Worldwide Expedited®||8 business days||By the end of the day||$371.68|
|FedEx International First®||7 business days||9:00 AM||$516.75|
|FedEx International Priority® Express||7 business days||12:00 PM||$467.45|
|FedEx International Economy®||7 business days||6:00 PM||$380.97|
|FedEx International Priority®||7 business days||6:00 PM||$453.92|
When comparing their international services, UPS is cheaper, making it the most economic option.
Which Is Faster: FedEx vs. UPS?
As we see in the examples above, both carriers offer similar delivery times.
Although, while both carriers will guarantee that your package is delivered on a specific day, only FedEx guarantees a specific time window in all its services. So if you’re looking for faster or time-sensitive delivery, FedEx will be the best option.
However, the only exception when UPS is faster than FedEx is on its ground transportation services. UPS Ground tends to ship faster within the US because the carrier has a large fleet of trucks in the country.
Which One Is Better: FedEx or UPS?
Determining which carrier meets a company’s shipping needs depends on a number of factors and what is most important for the shipper.
Certainly, the best carrier might vary depending on what kind of package you’re sending, how far it needs to travel, and a few other factors.
Here’s a list of factors you might want to consider before deciding which company would be the best for your business:
- Package size
- Shipment timeframe
- Overnight delivery within or outside the United States
When deciding the best option for your business, you can use as a benchmark the variable customer satisfaction for online shopping of both shipping services.
The ACSI (American Customer Satisfaction Index) helps consumers compare customer satisfaction rates across different industries, in this case for consumer transportation companies in the US.
UPS and FedEx are two of the biggest express package delivery services in the shipping industry.
Determining which one is the best fit for your business just depends on your business needs. UPS offers lower shipping rates, but with FedEx, you get your packages delivered faster and with time-definite services. In addition, if you’re looking at the ACSI scores, FedEx has had a higher score in the last two years.
Which of the two transportation services do you use the most? Do you use different carriers depending on the specifications of your products? Let us know in the comments section below!