Even if you’re an avid user or know all there is to know about your products, you can’t make business decisions based on gut instinct alone. This is where PickFu enters the picture.
The cloud-based software allows you to complete a survey in minutes to help your business know what works before you do it.
In this article, we’ll take a deep dive and conduct a PickFu review, including its features, the steps you need to perform to successfully run a survey, and the software’s pros and cons to help you assess whether PickFu can help your business move forward.
What Is PickFu?
PickFu is a web-based polling and market research platform that allows individuals and businesses to gather insights and opinions from an intended audience.
It allows you to crowdsource hundreds of opinions from people who matter most to your business. Furthermore, PickFu uses proprietary quality controls such as internal rating and spam blockers to ensure the respondents are humans and not bots.
PickFu allows users to create customized polls and surveys with different question formats (i.e. multiple choice, split testing, and open-ended questions).
Users have the option to include visuals such as product designs/concepts to aid in the testing process. There are six different types of poll formats to choose from, namely:
This form of survey allows you to test the design (color, packaging, etc.) or make a choice between two or more products with respondents leaving a comment on their preferred choice.
These types of polls can be very useful when fine-tuning the finer details of a design you’re working on to see which is more effective.
Similar to the Head-to-head survey, a ranked survey allows respondents to rank the set of options in order of their preference and then leave comments to help you narrow down your options between products.
With ranked polls, you’ll be able to get a bird’s eye view of your customer’s preferences toward your products.
Open-ended polls are great if you want to crowdsource opinions about any topic. Respondents submit their opinions and you can test anything with this type of poll be it a photo, logo, text, video, or infographic.
This is a more interactive type of poll that collects around 1-10 clicks for one heatmap that will show the “hot spots” where each respondent has clicked. By capturing each respondent’s clicks on the product image, you can analyze which areas of the product grab the attention of the consumers and in what order.
This is commonly used when all you require the respondents to do is leave a rating and explain the rationale behind it.
Respondents are to rate your question based on a 1-5 point scale. Consider it an online review type of survey. The biggest perk of using this type of poll is that you can attach a screenshot or trailer of your idea to effectively communicate your concept or idea.
For this type of poll, respondents are to submit their answers via a voice/video recording. Alongside the recording is a transcription of what was being said by the respondents. This form of survey is used when you require your respondents to submit videos of their responses to gain context and a thorough understanding of their feedback towards your product.
Reporting and Analytics
By using PickFu, users gain valuable insights from the responses collected through their polls. This feature collects and compiles the feedback from respondents and presents the data to the user in a clear format that’s easy to comprehend.
Some key aspects of this feature include:
- Visual representation – Presents data with the use of charts, graphs, and other visualizations that are easy to interpret.
- Comparative analysis – This lets the user compare and contrast the feedback from respondents and helps them identify preferences and trends.
- Exporting of results – This feature allows the user to export the results into different formats (i.e. CSV files) that can help them further analyze and integrate their data with other tools.
Users can specify what they want their demographics to be as well as the characteristics of their targeted audience. This includes the sample size, age, gender, education level, country of origin, and more.
With PickFu, you can target a certain niche and combine up to 4 different traits from your demographic in one poll.
With split testing (also known as A/B testing), users get to compare several options side by side and assess the relative effectiveness and preferences of different variations.
Steps to Running a Survey on PickFu
When you want to run a survey on PickFu, all it takes are a few simple steps. If you don’t have a specific survey in mind, you can always browse some of PickFu’s templates or gain inspiration from checking their poll ideas.
Create a poll
If you want to be more unique, you can start from scratch and click on the “New poll” button on the upper right side of the dashboard page.
The first thing you have to do is ask a question. Remember when PickFu asked you during the signup phase what niche your business is in? Now, PickFu will provide you with recommended questions from people in your industry. Of course, you can always ask your own questions as well.
Add your choices
Once you finish asking a question, it’s time for the most important part: the choices. Aside from the typical A, B, and C, choices, PickFu lets you add images, videos, or an audio file on every choice as long as it doesn’t exceed 20 MB. Although, the more customized your survey is, the steeper the price will be.
Select your type of poll
As we mentioned earlier, PickFu allows you to pick from six different poll choices for you to create a survey.
Select your audience
Moving on to your audience, PickFu can send the survey to as many as 500 people. However, they recommend running a survey of 50 respondents for the best balance between data significance, poll price, and completion speed.
You can choose to have respondents from six different countries, and if you want to be very specific, you can also include specific traits and behaviors. Similar to adding images or videos to choices, the more traits you include, the higher the price of the survey.
Before you let PickFu run its magic, the last thing you need to do is review your survey. PickFu’s algorithm reaches out to everyone who falls in your poll immediately to generate responses as fast as possible. Once everything is reviewed, you can proceed to the checkout where you can see a full breakdown of the total cost of your survey.
Free Forever ($0/month)
PickFu offers a limited free plan that allows users to create and run polls with a base price of $1/response. This plan however has some restrictions such as the number of responses per poll and a limit to the number of target traits of the intended audience.
Professional ($79/month or $790/year)
If you plan on running several polls over the upcoming months, you may want to consider subscribing to this plan. Being a member could actually help you save money significantly while you enjoy discounted prices per response. Users can save up to $0.05 per response for every poll they run with the Professional membership plan.
This plan offers everything in the Free Forever plan as well as additional seats, tags, and labels to organize your polls. It also includes loyalty coupons that help you save on 1 poll each month.
Team ($299/month or $2990/year)
With this plan, you and your colleagues can collaborate on projects with a unified dashboard and billing. The team plan offers everything you get with the Professional plan along with unlimited seats, a dedicated account manager, and more sessions for strategy calls with the PickFu success team.
Like most software, PickFu also offers Enterprise plans where you can customize your package based on your business needs. This is ideal for larger teams and businesses that require higher response volumes, multiple users, and other enterprise-level features.
|Poll’s starting price||$1 per response||$0.95 per response||$0.90 per response|
|No. of seats included||3||5||unlimited|
|Weekday support resolution||Within 24 hours||Within 6 hours||Within 6 hours|
|Strategy calls with the PickFu success team||One 30-minute session||1 session per month||4 sessions per month|
|PCI compliance and SSL encryption||Yes||Yes||Yes|
|Up to 8 options||Yes||Yes||Yes|
|50 or 100-person polls||Yes||Yes||Yes|
|200 or 500-person polls||Price varies.||Yes||Yes|
|1 audience target trait||Yes||Yes||Yes|
|CSV export of results||Yes||Yes||Yes|
|Tags and labels to organize your polls||No||Yes||Yes|
|Loyalty coupons to save on 1 poll each month||No||Yes||Yes|
|Dedicated account manager||No||No||Yes|
Prepaid Credit is money to be added to your PickFu account that can be applied to the price of your poll to serve as payment for follow-up responses. This can be purchased or even earned via refunds or referrals and cannot be applied to the cost of your membership plan.
Purchased prepaid credit does not expire but membership credit earned through one of the Legacy monthly/annual plans will expire one year from the date of purchase.
Credit can also be earned through sharing a referral link with people you know.
Pros and Cons of Using PickFu
Utilizing PickFu for poll creation and market research comes with its own set of advantages and disadvantages.
Remember that it is essential to weigh the different pros and cons based on your research needs and what resources you have available. PickFu can serve as a valuable tool for gathering feedback and insights quickly, especially for small projects with strict deadlines. That said, here are some of the pros and cons of using PickFu:
- The interface is very intuitive and easy to use
- Quick turnaround to receive results and feedback after launching a poll
- Customize each survey to your preference from question type, images, and audience type.
- Target a more specific audience based on demographics and traits.
- Creating multiple polls or involving a larger number of respondents or images can lead to a higher cost.
- Polls are limited to only one question so users can’t ask follow-up questions based on the respondent’s choices.
With its wide range of poll types, users can benefit from PickFu’s multiple applications, ranging from product testing to design feedback and more. The platform also serves as a cheaper alternative to conducting market research through a traditional firm or agency that may take a longer period to complete.
However, users should also take into consideration the costs of conducting multiple polls and the limited sample size per poll when using PickFu, which might affect the accuracy of the results as well as the equivalent cost effects on the user.
All in all, PickFu is a valuable tool to help you gather insights and make informed decisions for various projects and research needs.
Have you tried using PickFu to answer questions for your business? Let us know by leaving a comment below.