You Can Now Contact Potential Amazon Customers Directly

Disclaimer: This blog initially served as a newsletter for informational purposes to our subscribers. The content provided in this blog/newsletter is based on news and information at the time of writing (July 13, 2023). This article may also contain affiliate links that will allow us to earn commissions without any extra cost to you. Read our full disclosure here.

Amazon used to be very strict about sellers reaching out to customers directly. But the company seemed to soften up a bit when it launched the Customer Engagement Tool that allowed business owners to email those who follow their brands.

Recently, Amazon released a tool that allows sellers to directly contact both their past and potential customers.

Of course, there are a few caveats.


Marketplace for Conservatives to Go Public Soon

PublicSq is 3Ps: pro-life, pro-family, and pro-freedom.

Soon, it will be another P: public.

The company promises that it will support not only businesses but the value they hold dear. PublicSq’s CEO told National Review that he felt the need for a parallel economy after years of being turned down for their more traditional values. He also said they’re “going after Amazon.”

Unlike Amazon’s long list of seller fees, PublicSq is free for both sellers and buyers, but the former can opt to boost their listings for a $50/month advertising fee.

Read more about “America’s Marketplace.”


screenshot of PublicSq homepage

Join Us in India

Now that the pandemic is over, we can have an in-person tour of what is probably the next big exporting country for e-commerce sellers—India.

Join EcomCrew’s Mike Jackness and Dave Bryant in Delhi from October 10 to 17 for a two-week sourcing trip. Get to know what the country has to offer for your e-commerce business while experiencing the culture firsthand.

We’ll even slash $300 off your ticket price and give you a full year of EcomCrew Premium subscription for free (valued at $1,999).

Your fellow importers are going to be there, so don’t miss out!

Book your trip.


Amazon Top Terms

Let's dig into the past two weeks and check out Amazon's top 10 search terms that got a huge boost in popularity between June 25th and July 8th. We'll discover more about the terms that are generating huge profits on Amazon!

In the latest Amazon top 10 terms, “fancy panz” is taking the spot #10. Over the past two weeks, product sales related to this term have skyrocketed from 23 units per day to an impressive 792 units per day. 

“Fancy panz” has experienced a surge in popularity due to its ability to transform disposable aluminum pans into elegant serving dishes. Additionally, its strong presence on social media has played a significant role in spreading the word and getting consumers to buy it.

Temu Sellers Copying Amazon Listings?

After a successful Superbowl commercial, Temu has become the most downloaded free app in the US. With its low prices and huge product selection, it has the potential to surpass Amazon if it gets shipping and product quality right.

Now, there’s more reason for Amazon third-party sellers to worry about Temu because apparently, Temu sellers are taking photos and product descriptions from Amazon and using them for their own listings.

Wired talked to an Amazon seller who had his assets stolen, including test certificates bearing his company address. And because the Temu product is much cheaper compared to what he’s offering, this eventually resulted in reduced sales. The seller requested the platform to take down the photos to no avail.

It’s one thing to offer a similar product for a lower price. It’s a different story when product listings that were designed and paid for by Amazon sellers are used for the benefit of another business who didn’t bother to get their permission.

While Temu is technically not a Chinese platform on paper, most of its products are from Chinese sellers.

Sellers Kicked Out of Amazon?

Imagine spending years trying to grow an Amazon business only to have it shut down because you were unknowingly selling stolen goods.

This is apparently the case for dozens of small businesses who sell home appliances on Amazon. Their accounts are currently suspended, and they’re trying to figure out which items are allegedly stolen.

According to the sellers, the online marketplace provided little to no evidence to back up its claims, which is why they took it upon themselves to try to figure out the source of the problem. 

When asked by CNBC, Amazon refused to comment as the matter is subject of an active investigation.

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