As an Amazon seller, knowing what you can and cannot do on the marketplace can be exhausting. Amazon’s Terms of Service can range from crystal clear to outright unintelligible, and sellers often resort to trial and error just to see how Amazon responds.
Help is here though.
Divvied up into subsections for questions about Customer Reviews, Fulfillment, Seller Accounts, and more, EcomCrew’s Unofficial Guide to Amazon TOS answers all your burning questions about doing business on Amazon. It uncovers acceptable marketplace practices that Amazon doesn’t want you to know, and some you might have never heard of!
Products & Listings
Wondering why your innocent product was tagged as an “adult” item and what to do about it? Confused about all the rules and requirements about barcodes and labels?
In this section, we tackle the most common TOS questions about the very meat and potatoes of an Amazon business—products and listings.
A whole section dedicated to customer reviews will answer all your burning questions about how to get customer reviews without raising Amazon’s alarms so to give you listing the competitive edge they need.
Product Descriptions & Marketing
Can you include your awesome Amazon’s Choice badge in the main photo? Can you gate your brand so no one else can sell your products?
A section on Product Descriptions & Marketing will help you navigate the dos and don’ts of promoting your product on the Amazon marketplace.
Whether you are a new or a seasoned seller, there is no exception to being confused about what Amazon allows you to do when promoting your products outside of Amazon.com.
Our Off-Amazon Marketing section will show you exactly how to market your products on social media or your own content site without being threatened with an account suspension.
Amazon shoppers are Amazon’s customers, not yours. BUT there are clever ways to contact your customers without breaking TOS.
This section answers the biggest questions about communicating with your customers and which customer info you have at your disposal.
Sending Items Into Amazon
Handling your Amazon shipments is no easy task, and Amazon’s TOS don’t exactly make it easier.
This section tackles all your questions about shipping, whether it be with Amazon FBA or FBM.
Amazon Seller Accounts
Can you actually sell an Amazon Seller Central Account? How about running multiple seller accounts?
These top questions and more are answered in our dedicated section about Amazon’s TOS for Seller Accounts.