Nightmare with AT&T Full Version

You must have found your way here because you listened to a podcast episode I did about my recent horrendous ordeal with AT&T. If not, you either experienced the same thing yourself and wanted to verify that it's not just you, or you just want to torture yourself. Whatever your reason for ending up here, below are the links to the 2 phone calls I had with AT&T:

AT&T First Call (58 minutes, 4 seconds)
AT&T Second Call (41 minutes, 27 seconds)

Bear in mind that these are just 2 out of many calls I had with them over a 2-month period trying to resolve one issue. Their system is seriously flawed and it seems like no one knows what the other employee is doing. Add to that the fact that they don't seem to care about their customers' time, as evidenced by how many calls I had to make and how many hours in total I was put on hold.

The sad thing is if you don't call, whatever problem you have with them will never be resolved. I can't help but think that maybe AT&T adopted a new problem-solving strategy: ignore whatever the problem is and hope it goes away.

Do you agree with me? What's your worst AT&T experience? Comment down below.

Michael Jackness

Michael started his first business when he was 18 and is a serial entrepreneur. He got his start in the online world way back in 2004 as an affiliate marketer. From there he grew as an SEO expert and has transitioned into ecommerce, running several sites that bring in a total of 7-figures of revenue each year.
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Rob Hampton
Rob Hampton
6 years ago

“Funny”, I’m also dealing with a nightmare ATT&T issue at the moment. I’ve been told multiple times that they would look into things and get back to me and then they never do, I also had the dropped call experience with no call back. I struggle with the balance of justice vs at what point my time is far worth more than how much they’re ripping me off for.

#coffeemug ;-)

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