EcomCrew Podcast

E537: How Going Into Retail Killed John Terry’s Business

Today's episode is one that left me absolutely speechless during recording. 

It's a hard topic to talk about when listing down a bunch of mistakes, but it's infinitely more difficult to talk about when the list of mistakes eventually lead to the death of your business. 

Nevertheless, I commend John for coming on today to talk about how his business ended up this way, the “trap” of going into retail, and advice for those looking to expand into selling in any big box retailer. 

Here's some timestamps to help you along: 

  • 0:00 – Introduction 
  • 2:47 – Podcast Start 
  • 3:03 – Under the Hood Overview
  • 4:31 – Meeting with Walmart
  • 7:16 – The Second Mistake 
  • 7:48 – Kroger Reaching Out 
  • 9:13 – Ordering Inventory for Retail 
  • 11:34 – Kroger Privacy Around Logistics
  • 12:35 – Kroger's Costs 
  • 13:41 – Backing out from Kroger
  • 14:42 – First Warning 
  • 15:10 – Skyrocketing costs
  • 18:27 – Poor performance in Walmart
  • 20:24 – The goal moving forward
  • 21:36 – Buying back inventory from Walmart 
  • 22:25 – Why the product failed in retail
  • 25:39 – Where to go from here
  • 28:00 – Mike's advice
  • 32:02 – John's advice to entrepreneurs 
  • 37:21 – John's public adjusting business 

John, I can't thank you enough for coming on the podcast and sharing all of the painful things you went through. I hope that someone listens to the episode and knows not to get into retail for the prestige of it. 

We hope today’s episode was useful to you. If you want to get in touch with John, you can find him at Linkedin or you can check out his company, Crossroads Insurance Recovery. If you want to check out John's previous episode, click here.

If you have any questions or any topics you’d like us to discuss on the podcast, you can now email us directly at! Also, we would really appreciate it if you would leave us a review on iTunes

Thanks for listening!

Michael Jackness

Michael started his first business when he was 18 and is a serial entrepreneur. He got his start in the online world way back in 2004 as an affiliate marketer. From there he grew as an SEO expert and has transitioned into ecommerce, running several sites that bring in a total of 7-figures of revenue each year.

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